Conflicts can be challenging, but they also hold immense potential for growth and understanding. Whether you're a manager, a team member, or simply someone seeking to improve your conflict resolution skills, join us for this discussion, where you will be introduced to tools and techniques to assist in guiding individuals through conflicts, fostering growth, understanding, and positive outcomes.
In this Learning Lab, we’ll explore the concepts of impact versus intent and review The Ladder of Inference, which is a tool that explains how we make decisions.
Participants will be encouraged to ask questions and share their thoughts throughout the training.
Meeting Location: Virtual via Zoom
Cost: $60/Core Member; $85/Compliance Partner/Non-Member
CEU credits are available.